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Information We May Collect From You
When you use the Service, we may collect the following types of personal data from you:
(i) Data You Provide to Us Directly
We collect information you provide directly to us. In particular, we may collect the following information from our users that may, in certain circumstances, constitute personal data:
Images and text you send for the purpose of providing feedback about the Service;
Your email address, if you choose to register or to subscribe to our mailing list; and Any other information you choose to provide to us or in the Service.
If you contact us, a record of this correspondence may be kept.
(ii) Data Collected Automatically
The Service may automatically collect the following information from you that in certain circumstances may constitute personal data:
Location data: We may collect, use and share location data, including the real-time geographic location of your device, in connection with your use of the Service, for example using IP address, satellite, cell phone tower or WiFi signals. The location information may be used as part of certain features of the Service, such as for example to change default language shown in the Service. By using the Service, you consent to the collection of your location information;
Usage data: We collect information on the ways in which you use the Service, such as how long you spend on certain parts on the Service. This information helps us understand better how people use our Service and how we can improve their user experience. Additionally, details of transactions you carry out through the Service, such as purchase history, may also be collected. Such information might be stored on a device storage and sent to the Service servers;
Analytics data: We collect information that helps us understand trends in the market for statistical and analytics purposes (1) postal code 2) date of birth and 3) occupation). However, we do not collect or store your client's name, address or driver's license number. We have no ability of seeing this information. Data is stored for a maximum of 5 years. We also offer a premium feature to alert brokerage owner's if their Sales Representative selects 'High Risk'. Even under these circumstances, we cannot see who the client is, only the Sales Representative. Please note we have consulted and comply with Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) which cover the use and care of personal information (www.priv.gc.ca).
Intelligence data: We alert real estate brokerages by email when their agents selects and scans "High Risk". This service will allow all brokers to monitor if any realty client is participating in money laundering or terrorist acts.
Device data: We collect information about the device you use to access the Service, including for example the hardware model, operating system and version, unique device identifiers, MAC address, IP Address, and mobile network information;
Images on your device: The Service may store and access image data on your device to provide the Service to you;
Analytics technologies: Technologies such as cookies, beacons, anonymous unique identifiers, tags, crash logs and scripts are used in the Service. We use these technologies to analyze trends, administer the Service, enable features on the Service, track users’ movements around the Service and to gather demographic information about our users. We use technology created by third parties to enable such technological features;
Traffic optimization and distribution: To provide better user experience in use of the Service we might use third-party services for traffic optimization and distribution. These service providers who automatically collects data and share it with us, have their own privacy policies applicable to their operations;
The current list of analytics service providers can be requested from us by contacting us at firstname.lastname@example.org.
The Purposes for Which We Use The Data
a) We use the personal data you provide to us directly for the following purposes:
In particular, please note that we use the images and feedback you send by using the Service to improve the Service, and to improve our other products and services, such as machine vision technologies from Trak Scanner affiliates.
b) We use the data collected automatically for the following purposes:
How We Disclose Data
We do not sell, lease, rent or otherwise disclose the personal data relating to our users to third parties unless otherwise stated below.
The personal data collected in the Service may be disclosed in the following manner:
a) Personal data you provide directly:
We may disclose personal data you provide to the Service with the following categories of third parties:
b) Data collected automatically:
The data collected automatically in the Service may be disclosed to the following categories of third parties:
You have the following rights with respect to the personal data we hold about you: The right to know what data we hold about you: If you would like to know what personal data we hold about you, please contact us at email@example.com.
We seek to promptly respond to your inquiry.
The right to have incomplete, incorrect, outdated, or unnecessary personal data corrected, deleted, or updated. The easiest way to delete, or update your data in the Service is to log in to the Service and enter the necessary changes following the scan. If you have additional questions regarding the correction, deletion, or updating of the personal data we hold about you, please contact us at firstname.lastname@example.org By providing information to the Service that forms the basis of communications with you, such as contact information, you agree to receive electronic communications from us. However, you have the right to opt out of receiving electronic direct marketing communications from us: All electronic direct marketing communications that you may receive from us, such as e-mail messages and SMS-messages, give you an option of not receiving such communications from us in the future. If you have any additional questions about electronic direct marketing received from us, please contact us at email@example.com.
We take reasonable measures to protect personal data about you from unauthorized access or against loss, misuse or alteration by third parties. Despite these efforts to store personal data collected in and through the Service in a secure operating environment that is not available to the public, we cannot guarantee the security of personal data during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of personal data, we cannot guarantee that our security measures will prevent third-parties such as so-called hackers from illegally obtaining access to personal data. We do not warrant or represent that personal data about you will be protected against, loss, misuse, or alteration by third parties.
International Transfers of Personal Data
Some elements of the Service may be hosted on servers located in countries outside your own country. The laws applicable to the protection of personal data in such countries may be different from those applicable in your home country. In particular, please note that personal data collected by us is transferred outside of Canada. You consent to personal data about you being transferred outside your own country.
The Service is not directed to children under 18. We do not intend to collect personal data from children under 18. If you are under 18, please do not use the Service and do not send any information about yourself to us.
Questions or Concerns?
We seek to promptly resolve any concerns you may have.